Are your products 100% natural?

Yes, all our products are 100% natural. We are committed to using only the purest ingredients sourced directly from nature, ensuring that our products are free from synthetic additives, harsh chemicals, and artificial preservatives. Our dedication to natural formulations means you can trust in the authenticity and efficacy of our products, promoting true wellness and beauty.

Can I use your products if I am pregnant?

We recommend consulting with your healthcare provider before using any essential oils or new skincare products during pregnancy. While many of our products are natural and safe, it's always best to check with a professional to ensure the safety of you and your baby.

How should I apply the carrier oils?

To apply our carrier oils, follow these steps:

  • Haircare: Warm a few drops of the carrier oil between your palms and gently massage into your scalp, focusing on the roots and working your way to the ends. Leave it on for at least 30 minutes, or for an intensive treatment, leave it overnight. Wash it out with a mild shampoo.
  • Skincare: Apply a few drops of the carrier oil to clean skin. Gently massage in circular motions until fully absorbed. Use it as a moisturizer or mix with essential oils for added benefits.
  • Body-care: For a full-body treatment, apply the carrier oil to damp skin after a shower or bath. Massage it in to lock in moisture and leave your skin feeling soft and nourished.

Always perform a patch test before using any new product to ensure compatibility with your skin.

How should I use essential oils?

Essential oils are highly concentrated and should be used with care. Here are some common methods:

  • Aromatherapy: Add a few drops of essential oil to a diffuser or humidifier to fill the room with a soothing aroma.
  • Topical Use: Dilute essential oils with a carrier oil (like coconut or jojoba oil) before applying to the skin. Use a ratio of 3-5 drops of essential oil per tablespoon of carrier oil. This can be used for massages, as a moisturizer, or applied to specific areas for targeted relief.
  • Bath: Add a few drops of essential oil, diluted with a carrier oil, to your bath for a relaxing and aromatic experience.
  • Inhalation: Add a drop of essential oil to a tissue or cotton ball and inhale deeply for a quick, on-the-go aromatherapy session.
  • Skincare: Mix a few drops of essential oil with your regular moisturizer or skincare products for added benefits.

Always perform a patch test before using any essential oil to ensure you don’t have an allergic reaction.

How should I use hydrosols?

Hydrosols, also known as floral waters, are gentle and versatile. Here are some ways to use them:

  • Facial Toner: Spray hydrosol directly onto clean skin as toner. It helps to balance, hydrate, and refresh the skin.
  • Haircare: Use as a hair mist to hydrate and refresh your hair and scalp. It can also help with detangling and adding a light fragrance.
  • Aromatherapy: Spray around your room or on your linens for a light, refreshing scent and calming effect.
  • Body Mist: Use hydrosol as a body spray to hydrate and refresh your skin throughout the day.
  • After-Sun Care: Hydrosols like rose water are great for soothing sunburned skin. Spray generously on affected areas for relief.

Hydrosols are gentle enough to be used directly on the skin without dilution, making them perfect for sensitive skin and everyday use.

Are your carrier oils safe for color-treated hair?

Yes, our carrier oils are 100% natural which are gentle and safe for color-treated hair. They are free from harsh chemicals that can strip color, helping to maintain the vibrancy and health of your colored hair.

What is the best order to use your skincare products?

We recommend starting with a gentle cleanser to remove impurities, followed by our rose water toner to balance and hydrate your skin. Next, apply essential oils diluted with a carrier oil for targeted treatment, and finish with a moisturizer to lock in hydration. This routine helps to maximize the benefits of each product for healthy, glowing skin.

Can your products promote hair growth?

While our products support a healthy scalp and hair, individual results may vary. Ingredients like rosemary and castor oil are known to promote hair growth by improving circulation and nourishing hair follicles. Consistent use can help enhance the natural growth and strength of your hair.

Where are your ingredients sourced from?

We carefully source our ingredients from their native countries to ensure the highest quality and authenticity. By choosing the best natural sources, we ensure that our products are effective and true to their traditional benefits. Our products are sourced from countries like USA, Australia, Brazil, Morocco, India, etc.

What materials are your bottles made of?

Our carrier bottles are made of high-quality, recyclable materials to ensure sustainability and product integrity. We are committed to reducing our environmental impact while providing you with premium packaging that preserves the quality of our products.

Our essential oils come in amber glass bottles that ensure a long shelf life without compromising the quality of the product.

What fragrances are used in your products?

No, our products are 100% natural and fragrance free. We avoid synthetic fragrances to ensure purity and authenticity. This not only enhances the therapeutic benefits but also minimizes the risk of irritation and allergic reactions.

Are your products safe for babies and children?

We recommend consulting with a pediatrician before using any product on babies and young children. While our products are 100% natural and pure, it's important to ensure their safety for delicate skin by consulting a healthcare professional.

What is the shelf life of your products?

Our products have a shelf life of approximately 12 to 24 months. Always check the packaging for specific expiration dates and store the products in a cool, dry place to maintain their efficacy and freshness.

Can your products be used on pets?

While some essential oils are safe for pets, others can be harmful. We recommend consulting with a veterinarian before using any essential oils on pets to ensure their safety and well-being.

What is your policy on animal testing?

We are proudly cruelty-free and do not test our products on animals. We believe in ethical practices and ensure that all our products are developed and tested in ways that do not harm animals.

Are your products suitable for vegans?

Yes, all our products are 100% vegan and do not contain any animal-derived ingredients. We are committed to providing products that align with a compassionate and ethical lifestyle.

Are your products sulfate-free?

Yes, our products are free from sulfates, ensuring they are gentle on your skin and hair. Sulfate-free formulations help to prevent dryness and irritation, making them suitable for sensitive skin and hair.

How should I use essential oils?

Essential oils are highly concentrated and should be used with care. Here are some common methods:

  • Aromatherapy: Add a few drops of essential oil to a diffuser or humidifier to fill the room with a soothing aroma.
  • Topical Use: Dilute essential oils with a carrier oil (like coconut or jojoba oil) before applying to the skin. Use a ratio of 3-5 drops of essential oil per tablespoon of carrier oil. This can be used for massages, as a moisturizer, or applied to specific areas for targeted relief.
  • Bath: Add a few drops of essential oil, diluted with a carrier oil, to your bath for a relaxing and aromatic experience.
  • Inhalation: Add a drop of essential oil to a tissue or cotton ball and inhale deeply for a quick, on-the-go aromatherapy session.
  • Skincare: Mix a few drops of essential oil with your regular moisturizer or skincare products for added benefits.

Always perform a patch test before using any essential oil to ensure you don’t have an allergic reaction.

Can I ingest essential oils?

The International Federation of Aromatherapists recommends against ingesting essential oils unless under the care of a medical doctor trained in Clinical Aromatherapy. We advise against internal use of essential oils for your safety, as some oils can cause internal harm or interact with medications.

Can I use essential oils in my private areas?

Using essential oils on sensitive or private areas requires caution due to their high concentration, which can cause irritation or discomfort when applied directly to delicate skin or mucous membranes.

To minimize the risk of irritation, always dilute essential oils with a carrier oil, such as coconut, almond, or jojoba oil, before applying to the skin. This ensures better absorption and reduces the likelihood of adverse reactions.

However, for use in private areas, it is best to consult with a healthcare professional, such as a gynecologist or a certified aromatherapist. They can provide personalized advice based on your specific needs and health considerations, helping you determine if using essential oils in those areas is appropriate or if other methods should be considered. Always prioritize safety and seek professional guidance to ensure your well-being.

Can I use essential oils on my skin without diluting?

No, we do not advise using essential oils on your skin without dilution, as it can lead to burns and irritation. Additionally, direct application can cause sensitization, potentially preventing you from using the oil in the future. We always recommend mixing essential oils with a carrier oil before applying them to the skin.

Can I exceed the maximum dermal rate when applying essential oils to my skin every day?

We do not advise exceeding the maximum dermal rate for more than 7 consecutive days. If you need to extend usage beyond 7 days, use a significantly lower dermal rate and limit the duration to 15-30 days at most.

Can I mix essential oils with lotion, shampoo, or aloe vera from the drug store?

Yes, you can mix essential oils with lotion, shampoo, or aloe vera purchased from the drug store, but it's best to use unscented versions. This is because scented products may contain additional chemicals or additives that could interfere with the essential oils' effectiveness.

Using unscented products gives you more control over the fragrance and the potential therapeutic benefits of the essential oils. Always dilute the essential oils properly before mixing them with any carrier substance.

Keep in mind that individual experiences may vary. It's wise to perform a patch test on a small area of your skin to ensure compatibility and check for any adverse reactions before applying the mixture more broadly.

What are carrier oils and why are they important?

Carrier oils are natural oils used to dilute essential oils before they are applied to the skin. They help in safely delivering essential oils to the skin, ensuring that the potent compounds are spread evenly and do not cause irritation. Carrier oils also provide additional skin benefits, such as hydration and nourishment.

How should I apply the carrier oils?

To apply our carrier oils, follow these steps:

  • Haircare: Warm a few drops of the carrier oil between your palms and gently massage into your scalp, focusing on the roots and working your way to the ends. Leave it on for at least 30 minutes, or for an intensive treatment, leave it overnight. Wash it out with a mild shampoo.
  • Skincare: Apply a few drops of the carrier oil to clean skin. Gently massage in circular motions until fully absorbed. Use it as a moisturizer or mix with essential oils for added benefits.
  • Body-care: For a full-body treatment, apply the carrier oil to damp skin after a shower or bath. Massage it in to lock in moisture and leave your skin feeling soft and nourished.

Always perform a patch test before using any new product to ensure compatibility with your skin.

How should I choose a carrier oil for my skin type?

Choosing the right carrier oil depends on your skin type and needs:

  • Coconut Oil is great for dry skin and provides deep moisturization.
  • Argan Oil is ideal for all skin types, including oily and sensitive skin, and helps to balance and nourish.
  • Jojoba Oil closely resembles the skin’s natural sebum, making it perfect for balancing oily skin and moisturizing.
  • Castor Oil is known for its thick consistency and is best for deep conditioning and treating dry or damaged areas.
Can I use these carrier oils directly on my skin?

Yes, all of our carrier oils can be used directly on the skin. However, it's a good idea to perform a patch test first to ensure you don't have any sensitivities. For enhanced benefits or to mix with essential oils, diluting with a carrier oil is recommended.

How should I store my carrier oils?

Store carrier oils in a cool, dark place to maintain their freshness and effectiveness. Keep the bottles tightly closed and away from direct sunlight or heat to prevent them from going rancid.

Can carrier oils be used for hair care?

Absolutely! Carrier oils are excellent for hair care. For example, Coconut Oil can help with deep conditioning, Argan Oil adds shine and reduces frizz, Jojoba Oil nourishes the scalp, and Castor Oil can promote hair growth and strengthen hair.

How often should I use carrier oils on my skin or hair?

For optimal results, you can use carrier oils daily or as needed. For skincare, applying once or twice daily can help with hydration and overall skin health. For hair care, using carrier oils once or twice a week as a treatment or conditioner can be beneficial.

Are there any allergens or sensitivities I should be aware of?

While carrier oils are generally well-tolerated, it’s important to check for any personal allergies or sensitivities. If you have a known allergy to a specific oil or ingredient, avoid using that carrier oil. Always perform a patch test before first use to ensure compatibility.

What is rose water and how is it made?

Rose water is a hydrosol created through the steam distillation of rose petals. It captures the delicate essence and beneficial properties of roses while being gentle on the skin. It is known for its soothing and fragrant qualities.

How can I use rose water in my skincare routine?

Rose water can be used in various ways:

  • Toner: Apply rose water to your face using a cotton pad to refresh and tone your skin.
  • Facial Mist: Spray directly onto your face for a hydrating and calming effect throughout the day.
  • Makeup Setting Spray: Use it to set your makeup and add a dewy finish.
  • After-Sun Care: Apply to soothe and cool sun-exposed skin.
  • Mix with Moisturizers: Blend with your regular moisturizer for added hydration.
Is rose water suitable for all skin types?

Yes, rose water is generally suitable for all skin types, including sensitive skin. Its soothing properties make it ideal for calming irritated or inflamed skin. However, if you have specific skin conditions or allergies, it’s always best to perform a patch test first.

Can rose water be used as a hair care product?

Yes, rose water can be used in hair care routines. It can be applied to the scalp and hair to help hydrate and add a pleasant fragrance. It can also help with dandruff and scalp irritation.

How should I store rose water to maintain its freshness?

Store rose water in a cool, dark place and keep the bottle tightly sealed to prevent contamination. Avoid exposing it to direct sunlight or heat, which can affect its quality.

Does rose water have any preservatives or additives?

Our rose water is 100% pure and free from preservatives and additives. It is made from high-quality rose petals to ensure you receive the most natural and effective product.

How long is the shelf life of rose water?

The shelf life of rose water is typically around 6-12 months depending upon the quality of roses and storage techniques. Always check the product for any changes in scent, color, or texture before use, and follow any expiration dates provided.

Can rose water be used for sensitive or irritated skin?

Yes, rose water is known for its soothing and anti-inflammatory properties, making it suitable for sensitive or irritated skin. It can help calm redness and provide gentle hydration.

Is rose water suitable for use in homemade skincare recipes?

Absolutely! Rose water is a popular ingredient in DIY skincare recipes. It can be added to face masks, scrubs, and other homemade treatments to enhance their benefits with its calming and hydrating properties.

How often can I use rose water on my skin?

Rose water can be used daily as part of your skincare routine. Depending on your needs, you can apply it once or twice a day, or as needed for a refreshing boost.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's status through our courier's website. If you have any issues or need further assistance, please contact us at support@topicaltherapie.com.

Can I amend or cancel my order?

Orders can be amended or canceled within a short window after placing them. If you need to make changes or cancel your order, please contact us as soon as possible at support@topicaltherapie.com.

Unfortunately, once your order has been processed, we cannot change any order information. Please ensure the correct postal code is entered and if you are in an office building, please add your company name to avoid your package being sent back to us.

If you have accidentally entered the wrong address, this can delay the package by up to 4 weeks, but the postal service will eventually return the package to us.

What should I do if my shipment is lost?

If you believe your shipment is lost, please contact us immediately at support@topicaltherapie.com. We will assist you in locating the package and work with the courier to resolve the issue.

What should I do if my shipment arrived damaged?

If your shipment arrived damaged, please contact us right away at support@topicaltherapie.com. Include photos of the damaged items and packaging, and we will help you with a replacement or refund.

What can I do if I haven't received my order confirmation email?

If you haven’t received your order confirmation email, please check your spam or junk folder first. If you still can't find it, contact us at support@topicaltherapie.com, and we will resend the confirmation and verify your order details.

What do I do if my payment has been declined?

If your payment was declined, please check that your payment details are correct and that your card or payment method has sufficient funds. If the issue persists, contact your payment provider. If you need further assistance, please reach out to us at support@topicaltherapie.com.

What should I do if I’m having trouble placing my order?

If you’re experiencing difficulties placing your order, please try refreshing the page or using a different browser. If the issue continues, contact us at support@topicaltherapie.com for assistance.

How do I place an order?

To place an order, browse our product selection, add your desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details. If you need help with the process, please contact us at support@topicaltherapie.com.

Where can I buy Topical Therapie products?

Our products are available for purchase directly through our website. Simply visit our online store to explore and buy our full range of products. Our products are also available on Amazon India and Amazon Canada.If you have any questions or need help, please contact us at support@topicaltherapie.com.